At Erk Power Generator, we aim for excellence in every generator we build and every service we provide. Placing continual improvement at the heart of its management approach and operating ISO 9001 Quality Management and ISO 10002 Customer Satisfaction Management Systems, our company is committed to:
- Continually improving its products, services, solutions and processes by combining its engineering and R&D expertise with industry best practice and current technology;
- Offering customers reliable, efficient and innovative power solutions, with every generator load-bank tested before delivery;
- Developing the skills of its employees, its most valuable resource, through a learning culture built on empowerment, cooperation and professional growth;
- Securing the quality and reliability of engines, alternators and every other component through long-term, strong partnerships with its suppliers;
- Protecting natural resources from design to end of life, improving energy efficiency, reducing carbon and waste footprints and extending product life to support sustainable development;
- Fully meeting customer requirements, national and international standards and legal obligations to ensure the safety, reliability and availability of its products.
Through these commitments, we aim for the highest level of customer satisfaction with every product and service.
Our goal is to make Erk Power a generator brand chosen worldwide, through our quality, our service approach, the distinctive features of our products, on-time delivery and a customer-focused organisation.